Dealer engineers own auctions
Blaise Alexander Family Dealerships opened its own weekly auction to wholesale its excess used cars and trade-ins, saving fees and earning extra revenue.
Conn. dealership group teaches cyber security
An online phishing simulation at a Connecticut dealership group reveals a disconcerting result: A fair number of employees aren't as wary as they should be about emails -- especially if those emails look authentic.
Colo. Nissan dealer goes all in on the Leaf
A Colorado Nissan dealership amps up electric vehicle sales via a well-trained sales force and marketing alliances with local companies, aimed at getting consumers in an electric state of mind.
A dealer's freebies pay for themselves
Jay Wolfe Toyota sought a more meaningful incentive than extended powertrain warranties, which customers rarely get to use.
Software helps auto retailer fine-tune marketing
A dealership group in the Great Plains has found a way to fine-tune its marketing spending and put more emphasis on the online channels where its customers are surfing.
Would you like fries with that EcoSport?
After an $8 million makeover, the main attraction at Marcotte Ford in Holyoke, Mass., is LugNutz Cafe. The full-fledged diner, which serves breakfast and lunch Monday through Saturday, has driven sales and improved morale within the company, dealership leaders say.