Dealer's obstacle course is geared for Jeep customers

Any Jeep dealer can tell customers what a Jeep can do. Ralph Mahalak Jr., on the other hand, can step outside his dealership and take customers for a spin over hills, rocks and logs on his private dirt track. Read More »
3rd-generation dealer relies on 'no-fuss' strategy
At the recent opening of his renovated Toyota store in Bristol, Tenn., David Hudson was asked by a factory rep how he succeeds at a time when many other second, third and ...
After Katrina, online sales save La. stores in blighted area
Six years ago, Hurricane Katrina left Troy Duhon's Toyota and Honda stores in New Orleans decimated by 8 feet of water. And now the stores are surrounded by weed-choked l ...
Selling online? Great car pictures are a must
The old saying that "a picture is worth a thousand words" rings true for dealerships that sell cars on the Internet. Dealers who sell a lot of vehicles on the Internet sa ...
Small stores unite for better vendor prices
Chuck Jacovina knows his dealership can get better prices from vendors. Just 14 months ago, he worked for a different dealership group that once had 20 stores. He bought ...
'Pay-here' outlets are high-risk diversity
When the economic downturn hit and new-car sales tanked, family-owned Bill Marsh Automotive Group in Traverse City, Mich., decided to diversify. ...
How dealers coped with a challenging year
Jon Lancaster Toyota in Madison, Wis., started 2011 with the goal of bolstering its quick-service operation. Today the four-lane shop is pulling in more than $200,000 a m ...
Dealer Brian Benstock wins by defending Civic
Dealer Brian Benstock of Paragon Honda in New York City wasn't about to let poor consumer reviews of the next-generation Honda Civic compact get in the way of a crucial p ...